A 45-year-old mum died and her partner is fighting for his life after a house fire in south east London last night.
Her teenage son jumped from his bedroom window after the blaze took hold in the family home in Orpington at roughly 11pm.
One neighbour heard screams of “help me, help me” after the fire broke out.
A boy and girl injured in the blaze are in hospital but their condition is not considering life threatening.
Locals have said the family are Nepalese, and the mother worked at a local hospital.
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Next-door neighbour Stephen Lyons, 59, said: “I was about to go to bed and heard a lot of commotion, and I could hear their son, who’s about 17, screaming ‘help me, help me’.
“I could hear their daughter, who is about 10, screaming too.
“The son jumped out his bedroom window and on to the decking in their back garden and I helped him through my house.
“He was worried for his sister and was looking for her, then we saw her out the front.
“The fire engines and ambulances turned up quickly and then I saw their dad getting treated with an oxygen mask.
“Obviously their mum was still inside. I’m so sad – she was a lovely woman.
“They moved here in 2010 and we’ve always known them as a nice family.
“The mum worked at a local hospital. She would always say ‘how are you’ and speak to me, and the children have always been very polite.
“It’s so tragic that they’ve lost their mum.”
The front windows of the property have been left opened with curtains tied up in the bottom floor ones.
There is slight charring around the windows but no major damage on the outside.
Mr Lyons said the gutter at the back of the house has melted and damage at the rear is worse than at the front.
Local Matt Finch, 30, said: “My mum called 999 after hearing someone screaming ‘help me’.
“She could see smoke coming from one of the children’s bedrooms at the back of the house and said the kids and dad jumped from a window.
“She didn’t know the family well but they’d always say hello. They were just friendly neighbours. It’s horrific that the mum has died.”
An investigation into the cause of the fire is underway.
In a statement Scotland Yard said they believed all the occupants of the house are members of the same family.
A spokesman for London Fire Brigade said: "Four fire engines and around 25 firefighters were called to a fire at a house in Cray Avenue in Orpington.
"Part of the ground floor, first floor and staircase of the property were damaged by fire.
"Sadly one woman was pronounced dead at the scene.
"The Brigade was called at 11.15pm and the fire was under control at 12.31am.
"Fire crews from Orpington and Sidcup fire stations attended the scene.
"The cause of the fire is under investigation by the Brigade and Metropolitan Police Service."
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